How to Write: Formal Letter or Email

When is a letter or email formal? When it is written to someone you do not know or someone in a position of authority.

Writing Tips: From the mouths of examiners!

Examiners are actually quite friendly creatures who, a bit like sharks, have an undeservedly bad reputation. OK, some of them bite, but most of them will just do what they have to do without tearing you limb from limb!